Privacy Policy
Last updated: August 06, 2026
HAISEN WOOD respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or request information about our decorative hardwood plywood and wood panel products.
Information we collect
We may collect information that you voluntarily provide to us, such as your name, company name, email address, phone number, country, project details, product requirements, and any message you send through email, WhatsApp, WeChat, or other contact channels.
We may also collect basic technical information when you use our website, such as browser type, device information, pages visited, referring pages, approximate location, and cookie or analytics data where applicable.
How we use information
- To respond to inquiries, quotation requests, and product questions.
- To provide product information, specifications, samples, pricing, and order-related communication.
- To improve our website, services, communication, and customer support.
- To protect our website, prevent misuse, and comply with applicable legal obligations.
Cookies and analytics
Our website may use cookies or similar technologies to support website functionality, measure performance, understand visitor activity, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect some website features.
Sharing of information
We do not sell personal information. We may share information only when necessary with service providers, logistics partners, professional advisers, or authorities where required by law. Any sharing is limited to the purpose for which the information is needed.
International communication
Because we work with international customers and suppliers, your information may be processed or communicated across borders for quotation, product, shipping, or customer service purposes. We take reasonable steps to protect information in accordance with this Privacy Policy.
Data retention
We keep inquiry and business communication records only for as long as reasonably necessary to respond to you, support business relationships, meet legal requirements, resolve disputes, and maintain accurate records.
Your choices
You may contact us to request access, correction, or deletion of personal information you have provided to us, subject to applicable laws and legitimate business or legal retention requirements.
Third-party links
Our website may contain links to third-party websites or communication platforms. We are not responsible for the privacy practices, content, or security of third-party services. Please review their privacy policies before providing information.
Contact us
If you have questions about this Privacy Policy or how we handle personal information, please contact us at info@haisenwood.com.
This page is a general privacy policy template and should be reviewed for compliance with the laws that apply to your business and customers.